Frequently Asked Questions

Most orders are delivered within 7–15 business days. We ship from US-based warehouses whenever possible to keep delivery times as short as possible. You’ll receive a tracking number by email once your order ships, usually within 1–3 business days of purchase.

Yes — we ship to all 50 US states including Alaska and Hawaii. At this time we do not offer international shipping outside the United States.

Once your order ships, you’ll get a confirmation email with a tracking number and a link to track your package in real time. If you haven’t received tracking details within 5 business days of ordering, please contact us and we’ll look into it right away.

We process orders quickly, so changes must be requested within 24 hours of purchase. Please contact us as soon as possible with your order number. Once an order has been dispatched, we’re unable to cancel or modify it.

If you ordered multiple items, they may ship separately from different warehouses to get each item to you as fast as possible. You’ll receive a tracking number for each shipment. There’s no extra charge for this.

We offer a 30-day return window from the date of delivery. Items must be unused, in original condition, and in their original packaging. To start a return, visit our Refund Policy page or contact us with your order number.

We’re sorry to hear that! Please contact us within 7 days of receiving your order and include a photo of the damage. We’ll send a replacement or issue a full refund — whichever you prefer — at no cost to you.

Once your return is received and inspected, refunds are processed within 5–7 business days. The refund will appear on your original payment method. Please allow an additional 3–5 business days for your bank to post the credit.

For returns due to a defective or incorrect item, we cover return shipping. For change-of-mind returns, the customer is responsible for return shipping costs. Please review our full Refund Policy for details.

We accept all major credit and debit cards — Visa, Mastercard, American Express, and Discover — processed securely through Stripe. Your payment details are never stored on our servers.

Absolutely. Our site uses SSL encryption (the padlock in your browser) and all payments are processed through Stripe, one of the world’s most trusted payment platforms. We never see or store your full card details.

Sales tax may apply depending on your state’s regulations. Any applicable tax will be calculated and displayed at checkout before you complete your purchase.

Yes. We carefully select products that meet our standards for quality and value. All items in our catalog are sourced from vetted suppliers, and we only list products we’d confidently recommend. If a product ever falls short of your expectations, our returns process is here to make it right.

We work with a network of trusted suppliers, including US-based warehouses, to bring you quality home, kitchen, and lifestyle products at competitive prices. We prioritize US warehouse stock to minimize shipping times.

Stock levels can change frequently. Feel free to contact us and we’ll let you know if and when a product will be available again. We’re also regularly adding new products, so check back soon.

No account is required — you can check out as a guest. However, creating an account lets you view your order history, track shipments, and check out faster next time.

At checkout, you’ll see a “Coupon code” field. Enter your code there and click Apply. The discount will be deducted from your order total before payment. Only one coupon code can be applied per order.

Please check your spam or junk folder first — confirmation emails occasionally end up there. If it’s not there, contact us with the email address you used at checkout and we’ll resend it.